The Charles Hotel exists because of our guests.

We value your opinion and use it as a way to grow and improve our services. Below are real reviews submitted by some of our past guests.

Please visit your favorite travel site to share your own experience. We look forward to hearing from you!

 
TripAdvisor traveler rating: 5 of 5 stars

We were at the Charles for 2 nights - including breakfast - using a gift voucher we had bought at a charity event. I was a bit concerned we would be seen as less valued because the hotel was not...
Carol119, Massachusetts
2010-02-28 22:21:37.0
 
TripAdvisor traveler rating: 5 of 5 stars

We have been staying at the Charles whenever we visit Boston for a number of years. They never disappoint. This year we took part in the Valentine's 101 package as one of the winners of the How We Met...
jabroo01, upstate NY
2010-02-17 16:03:46.0
 
TripAdvisor traveler rating: 5 of 5 stars

room service food was great. loved the central location next to a subway stop.
Poohmum
2010-01-20 22:36:38.0
 
TripAdvisor traveler rating: 4 of 5 stars

The Charles Hotel was really perfect for us. Our weekend in the Boston area didn't keep us in the Harvard Square area all day so it was in a great location to easily catch the "T" And then, at the...
CK54, New York
2009-11-23 23:56:11.0
 
TripAdvisor traveler rating: 4 of 5 stars

Went for Parents' Day at HLS, and we really enjoyed staying at The Charles Hotel. It's much closer to everything than local maps indicate. Quickest check-in ever, very friendly. If you forgot to...
Troutbaby, Chicago
2009-10-10 15:53:52.0
 
TripAdvisor traveler rating: 5 of 5 stars

If you want to make your trip to Boston or Cambridge enjoyable, whether it's business or personal, the Charles Hotel should be your first choice because it matches up so well with the community and...
Eman79, Alexandria, Virginia
2009-10-05 20:36:54.0
 
TripAdvisor traveler rating: 5 of 5 stars

I have stayed in this hotel many times for business and find it to be top notch. The staff are incredibly helpful and friendly.
NewYawkah12, NYC
2009-09-10 20:41:45.0
 
TripAdvisor traveler rating: 5 of 5 stars

My husband stayed here on business a few years ago and liked it, so we stayed with our 2 kids (5 & 8) for a weekend. There was a problem with the reservation (mix up about arrival dates), but the...
reluctanttraveler38, Los Gatos, California
2009-09-07 22:56:39.0
 
TripAdvisor traveler rating: 5 of 5 stars

This hotel is lovely to look at with staff that is unpretentious but professional. . The room was good sized and immaculate. The staff was extremely accommodating and gracious. Not one person gave us...
Onlywhennecessary, Long Island, New York
2009-08-20 11:33:31.0
 
TripAdvisor traveler rating: 4 of 5 stars

So we have stayed at the Charles a few times...the other option of the Harvard Square Hotel isn't much better than a motel! The rooms are quite nice and spacious,comfy beds and one of those cool tv...
fleurr, fleurr
2009-08-17 09:26:32.0
 
TripAdvisor traveler rating: 5 of 5 stars

Front desk was great - easy check-in, etc. When I requested a late check-out on the day of, they were very accomodating and said it was no problem. Clean and elegant, the hotel is a great choice if...
foodie511, everywhere
2009-07-27 21:40:22.0
 
TripAdvisor traveler rating: 5 of 5 stars

I just got back from the Charles Hotel yesterday and we had a wonderful time, the staff is friendly and very helpful. The hotel is gorgeous, rooms are comfy, love the touch with the quilts on the...
jo4craft, new jersey
2009-07-27 18:51:04.0
 
TripAdvisor traveler rating: 5 of 5 stars

My wife was attending a program at Harvard, my son and I decided to tag along. Reserving a stay at The Charles was the best idea. From my first interactions with the staff, I was impressed. The...
buzzster, USA
2009-07-10 14:07:42.0
 
TripAdvisor traveler rating: 5 of 5 stars

I've been staying at the Charles Hotel several times a year for well over a decade. In the last year or so the hotel has improved from very good to excellent. The front desk staff has been...
DeborahPub, NYC/NJ
2009-05-25 22:59:17.0
 
TripAdvisor traveler rating: 5 of 5 stars

I've been staying at the Charles for 15 years. It is a beautiful hotel, casual, understated, generally sparkling clean, great service, good taste, nice people, awesome restaurants and jazz bar, and...

courtyard room w/morning sun room service (cranberry orange muffin w/butter and coffee) My Mac at the little desk, looking over courtyard 
orangecoffee, San Francisco, CA
2009-05-05 03:07:43.0
 
TripAdvisor traveler rating: 4 of 5 stars

Whenever I visit Boston, I prefer to stay on the Cambridge side of the Charles river. This is my favorite hotel to stay at in Cambridge. It is across the street from Harvard, and has great access to...
justindelaney, Highland Village, TX
2009-03-08 17:33:08.0
 
TripAdvisor traveler rating: 4 of 5 stars

We stayed at The Charles Hotel for one night. The location is fabulous - easy to walk to everything in Harvard Square. The staff were amazingly upbeat, attentive and helpful. The decor is nothing...
Kberry, New Hampshire
2009-03-05 17:37:42.0
Facebook
Follow Us on Twitter
Iprefer
Harvard Square :: One Bennett Street :: Cambridge, MA 02138
Toll Free: 800.882.1818 :: Ph: 617.864.1200 :: Fax: 617.864.5715 The Charles Hotel ::
Hospitality Toolkit
The reviews that appear on this page were selected by The Charles Hotel from actual reviews posted by users on popular travel websites identified by the logos next to each review. These reviews are solely the opinions of the individual users of the travel websites, and do not express the opinion of TravelCLICK or the travel websites. The reviews are not edited. Neither The Charles Hotel nor TravelCLICK, Inc. is in any way responsible or liable for any content or material posted by users. All of the text, images, logos, marks, and other content related to guest reviews are the property of their respective owners. Use of this site constitutes acceptance of the Privacy Policy.