the Charles Hotel website located in Cambridge, MA.
Interstate is an independent hotel management company. Hotel owners entrust us to operate their hotels and to provide exceptional service to guests at a global portfolio of both franchise-branded and independent hotels, resorts, conference centers.
In addition, if you choose to engage with Interstate on a social media platform such as Facebook, LinkedIn, You Tube and Google+, this activity is conducted at your own risk and without any expectation of privacy as Interstate does not control these platforms. Also, Interstate cannot control the actions of other users of any social media platform and is therefore not responsible for any content or submissions contained on such sites and platforms.
We understand you may have questions about how we collect and use the information that you provide to us and the privacy of your Personal Information. To be clear, by Personal Information, we mean data that could be used to identify or contact you, including, for example, your name, address, telephone number, e-mail address, or any other information that can be linked or is linkable to you.
The privacy of your Personal Information is very important to us. We respect the privacy of every individual who visits this website and provides any Personal Information to us.
If you ever have any privacy questions or concerns please contact us via email or postal mail at:
Interstate Hotels & Resorts
Attn: Privacy Department
4501 N. Fairfax Drive, Suite 500
Arlington, VA 22203
Browsing this Website
If you are a resident of a member nation of the EUROPEAN ECONOMIC AREA or the UNITED KINGDOM, click here to learn about how we collect, share and use your Personal Information, and how you can exercise your privacy rights.
Information We Collect on this Website and How We Use It
We collect only basic Personal Information about you such as your name, e-mail address, telephone number, and any other information you choose to provide so that we may process your requests such as contacting you about hotel development opportunities. In addition, if you choose to sign-up to receive e-mail updates we will use your e-mail address to send you the requested information. All required and optional information is clearly denoted on any form presented to you.
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
“Do Not Track” Requests/Signals
This website does not support, nor respond to, “do not track” or similar technical requests.
Careers at Interstate
Sharing Your Personal Information
We do not sell or otherwise make your Personal Information available to any third parties for their own use. We do use third parties to perform services such as (i) hosting this website and the Careers website and systems, (ii) storing Personal Information you expressly provide to us, (iii) storing and processing information about the use of this website, and (iv) sending you emails with your permission. These service providers are contractually prohibited from using any Personal Information for their own use. They were engaged to provide specific services and the use of any Personal Information they have access to will be dictated by us.
- To third parties that you authorize to receive such information.
- In connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.
In the event of insolvency, bankruptcy, or receivership, Personal Information may also be transferred as a business asset.
In addition, we may disclose your Personal Information without your permission if we are:
- compelled by law or court order to act differently;
- required or elect to notify you of a security breach; or
- directed by a government entity to provide Personal Information to support an investigation and we believe in good faith that providing the information is necessary to investigate or protect against harmful activities to or by our customers, website visitors or property.
Securing Your Personal Information
We understand that the security of your Personal Information is important. We use a variety of industry-standard administrative, technical and physical controls designed to protect your information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security.
Accessing Your Personal Information
You are in control of the Personal Information that you provide to us. If you would like to access any Personal Information we maintain about you please contact us at [email protected].
This website is not intended for use by children and we do not knowingly collect any Personal Information from children. Anyone under the age of 13 is prohibited from using this website.
If you reside in the State of California, you have the right to request from us a list of third parties with whom we shared Personal Information about you for their own direct marketing purposes during the previous calendar year. Please note, however, we do not share Personal Information with unrelated third parties for their own use. If you have any questions, please contact us at [email protected].