Contact Us

We want to hear from you

Whether you're looking for more information or want to bring something to our attention. Please contact the appropriate department directly or use the online submission form below to contact us regarding your needs and concerns.


General Inquiries
617.864.1200

Reservations
800.882.1818
[email protected]

General Manager
Alex Attia
617.661.5001
[email protected]

Executive Chef
Sean Lizotte
617.661.5026
[email protected]

Sales & Catering
617.661.5096
[email protected]

Human Resources – Job Hotline
617.864.1200 ext. 5064
[email protected]

Media & Press Inquiries
Tiffany Hampton
617.661.5046
[email protected]

Henrietta's Table Private Events
Andrew Gallagher  
617.661.5014
[email protected]

Noir Bar
617.234.8010

Noir Event Inquiries
[email protected]

Bar Enza
617.661.5050

Bar Enza Private Events
Sari Sailsman
Event Sales Manager
617.291.3368
[email protected]

Concierge Desk
617.661.5080
[email protected] 


Donation Requests - Thank you for thinking of The Charles Hotel to participate in your upcoming event.

We are more than happy to support non-profit and charitable foundations in their fundraising efforts, whenever possible.

In order to review your request, we ask that you complete the donation request form on our donation site at https://charleshotel.requestitem.com/

The Charles Hotel handles donations for the Hotel, Henrietta's Table, and the Regattabar.

We will contact you via email within two weeks of your request to inform you whether or not we will be able to participate in your event.

All donations are valid for one year only from the date of the event and are subject to blackout dates and availability. Donations may not be transferred or exchanged. The Charles generously donates gift documents for charity and raffle auctions, but is not able to make monetary donations.

Thank you!

Special Offers

Preferred Suites

Preferred Suites

Receive Suite accommodations up to 30% off our best available rate when you stay 2 nights.

Bed & Breakfast Package

Bed & Breakfast Package

Breakfast in bed provided by room service or breakfast for two in the hotel's signature restaurant, Henrietta's Table, included with your stay.

Smart Moves Package

Smart Moves Package

$50 Gas Card & Parking Included!

Advanced Purchase

Advanced Purchase

Plan ahead and save. Enjoy up to 25% off your stay.

AAA Rate

AAA Rate

Take Advantage of Your AAA Membership and Save 15%!

AARP Rate

AARP Rate

AARP Member? Happy to Help You Save 15%!

Stay Longer and Save

Stay Longer and Save

The longer you stay, the more you save! Save up to 20% off.

Best Available Rate

Best Available Rate

Best Rate Guaranteed When You Book Direct Here!

Doggone Smart Program

Doggone Smart Program

Elevate your pet-friendly stay at The Charles Hotel with our exclusive dog package.

Game Day Package

Game Day Package

Settle in for an upscale staycation and catch the game from the comfort of our luxurious suites!

Suiteheart Experience

Suiteheart Experience

Love is in the air... unforgettable moments await at The Charles with $50 F&B credit at Noir and breakfast for two.

Give Thanks

Give Thanks

Give Thanks and help those in need. Take 20% off select dates in 2024.

Book your Stay

Specials