Contact Us

We want to hear from you

Whether you're looking for more information or want to bring something to our attention. Please contact the appropriate department directly or use the online submission form below to contact us regarding your needs and concerns.


General Inquiries
617.864.1200

Reservations
800.882.1818
[email protected]

General Manager
Alex Attia
617.661.5001
[email protected]

Executive Chef
Sean Lizotte
617.661.5026
[email protected]

 

 

Sales & Catering
617.661.5096
[email protected]

Human Resources – Job Hotline
617.864.1200 ext. 5597
[email protected]

Media & Press Inquiries
Ken Ng
617.661.5046
[email protected]

Henrietta's Table Private Events
Shivani Jain
617.661.5014
[email protected]

 

Noir Bar
617.234.8010

Noir Event Inquiries
[email protected]

Concierge Desk
617.661.5080
[email protected]

Donation Requests
Ken Ng
617.661.5046
[email protected]

 

Donation Requests - Thank you for thinking of The Charles Hotel to participate in your upcoming event.

We are more than happy to support non-profit and charitable foundations in their fundraising efforts, whenever possible.

In order to review your request, we ask that you complete the donation request form on our donation site at https://charleshotel.requestitem.com/. If you have any questions, please contact Ken Ng at [email protected].

The Charles Hotel handles donations for the Hotel, Henrietta's Table, and the Regattabar.

We will contact you via email within two weeks of your request to inform you whether or not we will be able to participate in your event.

All donations are valid for one year only from the date of the event and are subject to blackout dates and availability. Donations may not be transferred or exchanged. The Charles generously donates gift documents for charity and raffle auctions, but is not able to make monetary donations.

Thank you!

Special Offers

Preferred Suites

Preferred Suites

Receive Suite accommodations at 10% off our best available rate when you stay 2 nights.

Bed & Breakfast Package

Bed & Breakfast Package

Breakfast for two in the hotel’s signature restaurant, Henrietta’s Table.

Stay and Park Package

Stay and Park Package

Gas Card & Parking Included!

Best Available Rate

Best Available Rate

Best Rate Guaranteed When You Book Direct Here!

AAA Rate

AAA Rate

Take Advantage of Your AAA Membership and Save

AARP Rate

AARP Rate

AARP Member? Happy to Help You Save!

Book your Stay

Specials