Dear guests,

It is with gratitude that we welcome you to The Charles Hotel. Enjoy the new look.

Until we see you again,

Alex Attia
General Manager
The Charles Hotel

Safety Smart Plan

The number one priority for The Charles Hotel is the health and safety of our guests and associates.

We understand now more than ever the need for an increased level of trust and flexibility in your choices away from home. The Charles Hotel is dedicated to following the state of Massachusetts guidelines and CDC requirements to ensure your stay is as safe as possible. 

With that in mind, we want to inform you about our processes and protocols as you plan your stay. The Charles Hotel remains the smart place to stay.

Arrive Smart

• Self-parking and valet-parking services are available at your comfort.
• Check-in will be expedited to accommodate minimal contact for the guest.
• Hotel reception desk is frequently sanitized.  
• Hotel will have available clean and disinfected in-room amenities such as coffee makers, tea pots, extra hangers etc. upon request.
• Bellman will be available to assist with luggage as needed upon request.

Stay Smart

• Hand sanitizing stations are located throughout the property. Common areas are regularly cleaned and disinfected.
• Disposable masks and gloves are available upon request for our hotel guests.
• Dry Cleaning and Laundry services available upon request.

Dine Smart

Henrietta’s Table

• Reservations are encouraged Monday through Friday. Please visit www.opentable.com or www.henriettastable.com to book reservations in advance. Walk-in parties will be accepted on a first come, first serve basis.

Noir

• Indoor and Outdoor Patio Dining with patio heaters.
• New operating hours are Monday and Tuesday 4:00 PM to 12:00 PM and Wednesday-Saturday 4:00 PM to 1:00 AM. Noir is closed on Sundays.
• Walk-in parties will be accepted on a first come, first serve basis. Reservations of 6 or less can be made by calling 617-661-8010. For private buyouts, please inquire by calling or emailing [email protected]
• There is a QR Code available on the cocktail coasters linking to a touch-free online menu.

In Room Dining

• In Room Dining service is temporarily suspended. 

Depart Smart

• Bellman will be available to assist with luggage as needed upon request.
• Guestroom folios will be sent via email, print available upon request.

***For current COVID-19 updates and information, please visit www.mass.gov