Guest Reviews

The Charles Hotel exists because of our guests.

We value your opinion and use it as a way to grow and improve our services. Below are real reviews submitted by some of our past guests.

Please visit your favorite travel site to share your own experience. We look forward to hearing from you!

The Charles Gets It Right!

Image: Tripadvisor

We love staying at The Charles. The rooms are clean, attractive and well-designed. (How often do you see an actual drawer in the bathroom?!)

Martas, CT
2014-04-07

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Love this hotel !

Image: Tripadvisor

We chose this hotel to be by Harvard Square. Staff is very friendly and attentive. Our room is very well decorated, generous size, particularly when compared with some nearby boutique hotels.

LePickyFrog - McLean, Virginia
2014-03-23

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Beautiful Hotel in Cambridge

Image: Tripadvisor

Excellent Service. Clean, new looking rooms and common areas. Two great restaurants inside hotel made for great meals with the convenience of not going out when tired at the end of a grueling day of business.

Mike H - Johns Creek, Georgia
2014-03-20

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THE hotel in Harvard Square

Image: Tripadvisor

If you want to stay in Cambridge, MA near Harvard Square, the Charles Hotel is the place to stay. It is not only convenient...

Riny, New England
2014-03-16

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Wonderful Hotel-GREAT Restaurants

Image: Tripadvisor

We have stayed at this hotel many times, and the recent upgrades are very nice. The staff is very good--but this is not a five star hotel. That is fine--it would be out of place in Harvard Square...

mookie61, Boston
2013-01-27 13:50:56.0

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First Rate

Image: Tripadvisor

The Charles is like a home away from home. It's a short walk to Harvard Square and certainly the premier restaurant in that area. The lobby has a warm living-room feel, with book cases lined with real...

NJSojourner, New Jersey
2013-01-23 21:47:19.0

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Lovely hotel.

Image: Tripadvisor

What stands out about the Charles Hotel is the staff. Everyone from valet, front desk, hospitality was professional and helpful. We only stayed one night but the desk and valet addressed us by using...

ProvidenceTravelerdc, Providence
2013-01-23 18:12:01.0

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The only place to stay in Cambridge

Image: Tripadvisor

this is the only place to stay in Cambridge! i've stayed in almost all the other hotels in that area and this one is far superior to any of the others. the location is perfect, the rooms are...

Sheila F, Morristown, New Jersey
2013-01-23 17:27:50.0

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Great Hotel

Image: Tripadvisor

We just stayed at The Charles & thought it was one of the best in the Boston area as well as the best in Cambridge. The location is ideal right in Harvard Square. The rooms have been dine so...

joegeller, Stamford, Connecticut
2013-01-20 19:08:25.0

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Consistent

Image: Tripadvisor

TripAdvisor traveler rating: 5 of 5 stars

I have stayed at the Charles 4 or 5 times over the past 10 years. I find the hotel to be very comfortable and quiet, the staff are helpful, and the location is great. It also has a fine restaurant,...

PDMATH01, Princeton, New Jersey
2013-01-15 21:38:45.0

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