The Charles Hotel exists because of our guests.
We value your opinion and use it as a way to grow and improve our services. Below are real reviews submitted by some of our past guests.
Please visit your favorite travel site to share your own experience. We look forward to hearing from you!
We love staying at The Charles. The rooms are clean, attractive and well-designed. (How often do you see an actual drawer in the bathroom?!)
Excellent Service. Clean, new looking rooms and common areas. Two great restaurants inside hotel made for great meals with the convenience of not going out when tired at the end of a grueling day of business.
Mike H - Johns Creek, Georgia
We have stayed at this hotel many times, and the recent upgrades are very nice. The staff is very good--but this is not a five star hotel. That is fine--it would be out of place in Harvard Square...
What stands out about the Charles Hotel is the staff. Everyone from valet, front desk, hospitality was professional and helpful. We only stayed one night but the desk and valet addressed us by using...
We just stayed at The Charles & thought it was one of the best in the Boston area as well as the best in Cambridge. The location is ideal right in Harvard Square. The rooms have been dine so...
joegeller, Stamford, Connecticut
TripAdvisor traveler rating: 5 of 5 stars
I have stayed at the Charles 4 or 5 times over the past 10 years. I find the hotel to be very comfortable and quiet, the staff are helpful, and the location is great. It also has a fine restaurant,...
PDMATH01, Princeton, New Jersey