Now Open

General Manager of Charles Hotel

Dear guests,

It is with gratitude that we welcome you back to The Charles Hotel. You planning to visit us, gives us the energy and hope for a steady and safe road to recovery. Our safety plan is in place with you and our associates in mind. We look forward to seeing you soon!

Until we meet again,

Alex Attia
General Manager
The Charles Hotel

 

The Charles Hotel and Henrietta's Table reopened to guests on Monday June 15, and we'd like to share the health and safety measures we have implemented.

Safety Smart Plan

The number one priority for The Charles Hotel is the health and safety of our guests and associates.

We understand now more than ever the need for an increased level of trust and flexibility in your choices away from home. The Charles Hotel is dedicated to following the state of Massachusetts guidelines and CDC requirements to ensure your stay is as safe as possible. The Charles Hotel has been deep cleaned and sanitized, maintaining a frequent schedule of ongoing sanitizing and cleaning.

With that in mind, we want to inform you about our new processes and protocols as you plan your stay. The Charles Hotel remains the smart place to stay.

Arrive Smart

  • Arrivals and assigned guestrooms will be spaced out, to allow for individual check-in. Guests will be greeted at the front drive personally.
  • Self-parking only. Valet parking has been temporally suspended unless requested.
  • Check-in will be expedited to accommodate minimal contact for the guest.
  • Registration cards will be printed by the Guest Service Associate and presented to the guest, with a clean, sanitized pen. Team members will be required to place all pens in a designated box after every use to have the pens properly sanitized.
  • Hotel will have available clean and disinfected in-room amenities such as coffee makers, tea pots, extra hangers etc. upon request.
  • The hotel requires one family/couple to use elevator at any given time. Face masks must be worn at all times.
  • Bellman will be available to assist with luggage as needed upon request.

Stay Smart

  • Hand sanitizing stations are located throughout the property. Common areas are regularly cleaned and disinfected, especially high touchpoints.
  • Disposable masks and gloves are available upon request for our hotel guests.
  • Guestrooms will be left empty for a minimum of 24 hours between guest stays to allow for proper sanitizing.
  • Modified Housekeeping services are available upon request in accordance with the state of Massachusetts guidelines and CDC requirements.
  • Notepads and pens are available upon request.
  • Contactless Laundry and Dry Cleaning services available.
  • No mini-bar service will be available at this time.

Dine Smart

Henrietta’s Table

  • Indoor Dining available as well as Al Fresco Dining. Seating has been adjusted to allow for social distancing compliance. We are serving Breakfast, Lunch, and Supper for Take-Out Food as well as Grab and Go.
  • Reservations are encouraged. Please call Host Stand 617-661-5005 or please visit https://www.henriettastable.com/ to book reservations in advance. Walk in parties will be accepted on a first come, first serve basis.
  • We will offer single-use disposable menus for each party.
  • Tables will not be pre-set with utensils or condiments in accordance state of Massachusetts guidelines. Condiments will be offered upon request either in single serving portions or in individual packaging.
  • Utensils offered will be sanitized and rolled individually / or single-use disposable utensils will be available.
  • All associates will wash their hands every 30 minutes and table servers must wash their hands and apply hand sanitizer between each table interaction.
  • Enhanced food and beverage safety guidelines are being followed, and surfaces are sanitized in between parties.
  • Staff will text the party once the table is ready and it is safe to approach the host stand.

In Room Dining

  • In Room Dining service is temporarily suspended. Take-Out Food and Grab and Go options available through Henrietta’s Table.

Depart Smart

  • Departure times can be scheduled in advance with Front Office department to maintain social distancing in hotel lobby.
  • Bellman will be available to assist with luggage as needed upon request.
  • Guestroom folios will be sent via email avoiding traditional front desk check-out.

Special Offers

Give Thanks Special Offer - 20% Off

Give Thanks Special Offer - 20% Off

We are giving thanks to our hotel guests and our community!

Extended Stay Offer

Extended Stay Offer

Book three nights and receive 15% off our best available rate.

Preferred Suites

Preferred Suites

Receive Suite accommodations at 10% off our best available rate when you stay 2 nights.

Bed & Breakfast Package

Bed & Breakfast Package

Breakfast in bed provided by room service or breakfast for two in the hotel's signature restaurant, Henrietta's Table.

Suiteheart Romance Package

Suiteheart Romance Package

Celebrate a romantic getaway with that special someone in one of our spacious suites

Smart Moves Package

Smart Moves Package

Gas Card & Parking Included!

Best Available Rate

Best Available Rate

Best Rate Guaranteed When You Book Direct Here!

AAA Rate

AAA Rate

Take Advantage of Your AAA Membership and Save

AARP Rate

AARP Rate

AARP Member? Happy to Help You Save!

Town to Country Experience

Town to Country Experience

The classic Charles Hotel and legendary Blantyre Hotel have teamed up to create an inspired cultural journey from Cambridge to the Berkshires!

Stress Reliever Package

Stress Reliever Package

Stressed out about the upcoming election cycle? Brexit causing you night terrors? The Trade Wars making you nervous? Take a Break in Harvard Square!

Book your Stay

Specials